Major Internet Failure Impacts Numerous Sites and Apps

A widespread online outage has affected many websites and applications around the world, and users reporting problems accessing the internet following issues at the online infrastructure platform.

The impacted services comprise the social media app Snapchat, Roblox, the messaging service Signal, and the language learning app Duolingo, along with a host of Amazon-owned services like its key e-commerce site and the Ring doorbell home security firm.

Across the United Kingdom, the financial institution Lloyds was impacted along with its subsidiaries Halifax and Bank of Scotland, and additional accounts of issues accessing the HM Revenue and Customs website on that morning. Also in the UK, many Ring customers turned to networks to report their home gadgets were malfunctioning.

Just within Britain, accounts of problems on individual apps reached the tens of thousands for every service.

Amazon reported that the outage originated in the Atlantic coast of the US at the cloud division, a division that offers vital online backbone for a host of firms, who rent out space on the company's servers. AWS is the world’s largest online services service.

Just after the start of the day (PDT) in the America (8am BST), Amazon confirmed “higher error rates and slowdowns” for Amazon's platforms in a area on the eastern US of the US. The cascading impact appeared to disrupt apps globally, and the Downdetector site indicating problems with the corresponding services in different parts of the world.

The monitoring service Thousand Eyes, a platform that reports on online failures, also reported a increase in problems on Monday morning, including several cases situated in the Virginia area, the region of the AWS US-East-1 zone where the company stated the problems started.